Prompt Support: If you face any issues while installing or using the scale, please feel free to contact Brand's customer service on the number provided in manual to help you solve the problem within 30 minutes. There is one year warranty against manufacturing defects. Service available in all cities. Prompt Support: If you face any issues while installing or using the scale, please feel free to contact Brand's customer service on the number provided in manual to help you solve the problem within 30 minutes. There is one year warranty against manufacturing defects. Service available in all cities. Caution: Please check the platform size before ordering any scale as prices & utility of weighing scales are primarily based on the size of the weighing platform of the scale.